Shalom Home Health/Shalom Manor Care, under Shalom Staffing Agency, seeks to address the critical staffing challenges faced by providers in the Division of Developmental Disabilities (DDD) Community Integrated Living Arrangement (CILA) Program.
Our staffing expansion will recruit, train, and supply Direct Support Professionals (DSPs) and Qualified Intellectual Disabilities Professionals (QIDPs) who meet and maintain all DDD requirements. Providers will contract directly with Shalom Staffing to access qualified staff, reducing administrative burden, minimizing compliance risk, and ensuring continuity of care for individuals with intellectual and developmental disabilities.
This initiative will not only alleviate provider staffing shortages but also elevate the overall quality of care in CILA programs.
Mission Statement
To ensure providers in the DDD CILA Program have access to a reliable workforce of qualified DSPs and QIDPs, enabling them to meet regulatory standards while improving care outcomes.
Vision Statement
To become the leading staffing partner for developmental disability service providers by combining compliance, workforce development, and quality staffing solutions.
Core Values
- Integrity: Adhering to state and federal compliance standards.
- Excellence: Delivering highly trained, reliable, and compassionate staff.
- Partnership: Building collaborative relationships with providers.
- Innovation: Leveraging technology for compliance and staffing solutions.
Market Opportunity & Industry Analysis
Market Need
- Ongoing staffing shortages among DSPs and QIDPs.
- High turnover due to burnout, low pay, and training demands.
- Increased oversight by DDD requiring providers to maintain compliance or risk penalties.
Industry Overview
- The demand for DSPs continues to grow as the population of individuals requiring developmental disability services increases.
- Providers face pressure to reduce costs, meet compliance, and maintain quality of care.
- Few staffing agencies specialize in DDD-compliant DSP/QIDP placement, creating a market gap.
Target Market
- CILA Providers licensed by the Illinois Department of Human Services (IDHS).
- Developmental Disability Service Agencies needing qualified staff for residential, day, or supportive living programs.
- Healthcare organizations seeking DSP/QIDP coverage on an as-needed or long-term basis.
Services Offered
Recruitment & Screening
- Background checks (fingerprinting, FBI/State).
- Education & credential verification.
- Reference and employment history validation.
Training & Compliance
- Mandatory DSP training programs per DDD standards.
- CPR/First Aid certification.
- Abuse/neglect prevention and human rights training.
- Ongoing continuing education and compliance audits.
Staffing Solutions
- Temporary coverage for staff shortages.
- Permanent placement for providers needing long-term staff.
- Per-diem and shift-based contracts for flexible needs.
Compliance Monitoring & Support
- Maintain staff files to ensure ongoing compliance.
- Proactive reminders for license renewals, certifications, and training updates.
- Regular quality assurance checks.
Competitive Advantage
- Specialized in DDD compliance (not general healthcare staffing).
- Experienced provider background (Shalom Home Health/Shalom Manor Care credibility).
- Technology-driven staffing platform for provider convenience.
- Comprehensive compliance tracking (reduces provider risk of state violations).
- Scalable workforce model to cover multiple provider needs simultaneously.
Operations Plan
Organizational Structure
- Founder/Director: Oversees strategy, partnerships, and compliance. Oversees strategy, partnerships, and compliance.
- HR/Recruitment Team: Sources DSPs and QIDPs.
- Compliance & Training Department: Manages onboarding, training, and regulatory adherence.
- Scheduling & Provider Relations Team: Coordinates contracts, staffing requests, and client satisfaction.
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